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Frequently Asked Questions

1. What versions of Sage 100 Contractor do you support?​

Agave supports Sage 100 Contractor versions 20.5 and above. Note, Agave's AP Payments endpoints only work with versions 25.2 and above.

2. What versions of Windows do you support?​

Agave follows Microsoft's Product Lifecycle policy for Windows.

Currently, we support the following versions of QuickBooks Desktop:

  • Windows 10
  • Windows 11
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
caution

As of Octover 2023, Windows 8.1 and Windows Server 2012 have reached end of support and do not receive security updates. If you are using either version, we recommend upgrading immediately. Agave does not support these versions of Windows.

For more information, see this link.

3. Do I have to keep the Agave Connector running?​

Yes. Sage 100 Contractor and Agave Connector both need to be running to enable real-time data syncing.

4. How often does Agave sync my data?​

Agave will attempt to sync your data every 15 seconds. Note, syncing can take longer depending on the amount of data being synced.

5. Do I need to disable my firewall?​

No. You do not need to disable your firewall when using the Agave Connector.